Privacy Policy

Last updated: August 30, 2026

Get Egypt Vacation respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit getegyptvacation.com, contact us, create an account, request a quotation, subscribe to our newsletter, or book one of our travel services.

Get Egypt Vacation is a local tour operator based in Luxor, Egypt. In this policy, “Get Egypt Vacation,” “we,” “us,” and “our” refer to Get Egypt Vacation, while “you” and “your” refer to website visitors, customers, travellers, and other users of our services.

1. Information We Collect

The information we collect depends on how you use our website and services.

Information You Provide

You may provide us with information such as:

• Your full name
• Email address
• Telephone or WhatsApp number
• Country of residence and nationality
• Billing address
• Account login information
• Arrival and departure details
• Hotel, airport, railway station, or cruise pickup details
• Travel dates and preferred destinations
• Number and ages of travellers
• Tour, Nile cruise, transfer, or accommodation preferences
• Passport details when required to complete a confirmed travel service
• Dietary, accessibility, or other special requirements
• Messages, reviews, enquiries, and other information you send to us

If you provide information about another traveller, you confirm that you have permission to share that information with us.

Payment Information

When you make a payment, payment information may be processed through the payment method or payment service available at checkout.

The payment provider may collect information such as your cardholder name, billing details, and transaction information under its own privacy policy and security procedures.

We may receive confirmation of your payment, transaction reference, payment status, amount, and limited billing information needed to manage your booking and financial records.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Language and approximate location
• Pages viewed and links selected
• Date, time, and duration of your visit
• Referring website or search engine
• Website errors and performance information
• Cookie identifiers and similar technical data

This information helps us operate, protect, and improve our website.

2. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and quotation requests
• Create and manage your customer account
• Process tour, Nile cruise, transfer, and holiday bookings
• Build personalised Egypt travel itineraries
• Coordinate services with guides, drivers, cruise operators, hotels, and other travel suppliers
• Confirm pickup times, meeting locations, and itinerary details
• Process payments, refunds, and booking changes
• Provide customer assistance before, during, and after your trip
• Send important booking and service communications
• Maintain business, accounting, and transaction records
• Prevent fraud, misuse, and security incidents
• Improve our website, services, and customer experience
• Send newsletters or promotional offers when you have agreed to receive them
• Meet applicable legal, regulatory, tax, or reporting requirements
• Establish, exercise, or defend legal claims

We will not use personal information for an unrelated purpose without providing appropriate notice or obtaining consent where required.

3. Legal Grounds for Processing

Depending on your location and the circumstances, we may process personal information because:

• It is necessary to provide a requested service or fulfil a booking contract
• You have given us consent
• We need to comply with a legal obligation
• Processing is necessary for our legitimate business interests, where those interests do not override your rights
• Processing is necessary to protect the vital interests of a traveller or another person
• Another lawful basis is available under applicable data protection law

You may withdraw consent at any time when our processing relies on consent. Withdrawing consent does not affect processing that was lawful before the withdrawal.

4. How We Share Your Information

We may share relevant information only when reasonably necessary to arrange or operate your requested services.

Recipients may include:

• Tour guides and representatives
• Drivers and transportation companies
• Nile cruise operators
• Hotels and accommodation providers
• Activity and excursion operators
• Payment and banking service providers
• Website hosting, email, booking, and technical service providers
• Accountants, insurers, legal advisers, and professional consultants
• Government, immigration, tourism, security, judicial, or regulatory authorities when legally required
• Emergency services where necessary to protect health or safety

Each travel supplier may process your information according to its own privacy practices and legal responsibilities.

We do not sell or rent your personal information to third parties.

If our business or assets are reorganised, merged, transferred, or sold, personal information may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.

5. International Data Transfers

Some website, communication, payment, or travel service providers may store or process information in countries outside Egypt or outside your country of residence.

Where required, we take reasonable steps to ensure that international transfers are made using appropriate contractual, organisational, or legal safeguards.

Because travel arrangements may involve international travellers and service providers, information may also be transferred where necessary to fulfil your requested booking.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, improve performance, and support relevant marketing activities.

Cookies may include:

• Essential cookies: Required for website security, account access, shopping cart functions, checkout, and other core services.
• Preference cookies: Remember choices such as language, currency, and login preferences.
• Analytics cookies: Help us understand how visitors use the website and identify areas for improvement.
• Marketing cookies: May be used to measure advertising performance or show relevant promotions when such services are enabled.
• Third-party cookies: May be placed by embedded maps, videos, review widgets, social media features, payment services, or other external content.

Where a cookie consent tool is displayed, you can use it to accept or reject optional cookies. You can also control cookies through your browser settings. Blocking essential cookies may prevent parts of the website from functioning correctly.

7. Marketing Communications

We may send news, travel inspiration, tour offers, or promotional messages when you have subscribed or otherwise agreed to receive them.

You can unsubscribe at any time by:

• Selecting the unsubscribe link in an email
• Contacting us at info@getegyptvacation.com
• Asking us to stop sending promotional WhatsApp or telephone messages

You may still receive essential booking, payment, safety, or customer-service communications after opting out of marketing.

8. Data Retention

We keep personal information only for as long as reasonably necessary to:

• Manage your enquiry or booking
• Deliver the requested travel services
• Maintain required financial and business records
• Meet legal, accounting, tax, or regulatory obligations
• Resolve complaints and disputes
• Prevent fraud and protect our legal rights

Different types of information may be retained for different periods. When information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

9. Data Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, alteration, misuse, or disclosure.

However, no website, email system, online transaction, or internet transmission can be guaranteed to be completely secure. You are responsible for protecting your account password and for notifying us if you believe your account or information has been compromised.

Please avoid sending payment card details or unnecessary passport information through unsecured email or social media messages.

10. Children’s Information

Our website is not intended for independent use by children under the age of 18.

A parent, guardian, or authorised adult may provide information about a child when it is necessary to arrange a family booking. Children’s information may include their name, age, date of birth, nationality, passport details, and travel requirements.

We use this information only as reasonably necessary to provide the requested service, meet safety requirements, or comply with legal obligations.

If you believe a child has submitted personal information without appropriate permission, please contact us.

11. Your Privacy Rights

Depending on the law that applies to you, you may have the right to:

• Ask whether we process your personal information
• Request access to information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of eligible information
• Withdraw previously provided consent
• Object to or restrict certain processing
• Request a portable copy of eligible information
• Opt out of direct marketing
• Submit a complaint to an appropriate data protection authority

Some rights may be limited where we must retain or process information to complete a booking, meet a legal obligation, protect another person, or establish or defend a legal claim.

To submit a privacy request, contact us at info@getegyptvacation.com. We may need to verify your identity before completing the request.

12. Third-Party Websites

Our website may contain links to external websites, booking platforms, social networks, maps, payment services, or other third-party services.

We do not control those services and are not responsible for their privacy practices. Please review the privacy policy of any external service before submitting personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, business practices, service providers, or legal requirements.

The revised policy will be published on this page with an updated “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact:

Get Egypt Vacation
Luxor, Egypt
Email: info@getegyptvacation.com
Telephone/WhatsApp: +20 15 5657 1426
Website: https://getegyptvacation.com/